We’re absolutely thrilled to announce that Lomo Watersports has been awarded the prestigious Feefo Platinum Trusted Service Award for 2025! This incredible achievement is a testament to our amazing customers and the dedication of our entire team. We’re bursting with pride and want to share the good news with you!
What does a Feefo Platinum Award mean?
You might be wondering, “What exactly is a Feefo Platinum Trusted Service Award?” Well, Feefo is an independent global review platform. They collect genuine feedback from real customers, helping businesses like ours understand what we’re doing well and where we can improve. Think of it as a direct line to what you, our valued customers, think.
The Platinum Award is the highest accolade Feefo offers. It’s not just handed out; it’s earned through consistently excellent customer feedback. To achieve this, we’ve had to maintain a consistently high service rating over a prolonged period – meaning we’ve been delivering top-notch experiences time and time again. Basically, you’ve told Feefo we’re doing a great job, and we couldn’t be more grateful!
Why are customer reviews so important for a small outdoor and watersport shop?
As a small family business, customer feedback is absolutely invaluable. It helps us:
Improve:
Your feedback, both positive and constructive, helps us identify areas where we can enhance our products, services, and overall customer experience. We genuinely listen to what you say, and we use that information to make Lomo Watersport even better.
Build Trust:
Seeing genuine reviews from other customers helps build trust. We know that choosing a kit provider is a big decision, and knowing that others have had positive experiences with us makes that choice easier.
Understand Your Needs:
Your reviews help us understand what you’re looking for. This allows us to tailor our offerings to meet your needs and expectations.
Celebrate Success:
Of course, positive feedback makes our day! It motivates our small dedicated team and reinforces that we’re on the right track. It’s a real boost to know our hard work is appreciated.
A huge thank you!
This Platinum award wouldn’t be possible without you. Every review you’ve left, every piece of feedback you’ve shared, has contributed to this achievement. We’re incredibly grateful for your continued support and loyalty. You are the heart of Lomo Watersports, and we’re committed to continuing to provide you with the best possible experience.
What’s next for Lomo Watersport?
We’re not resting on our laurels! We’ll continue to listen to your feedback, strive for improvement, and work hard to ensure that every interaction with Lomo Watersport is a positive one. We’re excited to continue this journey with you and look forward to seeing you in-store or online!
Thinking about trying Lomo Watersports?
Now is the perfect time! Our Feefo Platinum Trusted Service Award speaks for itself. Browse our range via the menu above and experience the Lomo Watersports difference. We’re confident you’ll love our kit! Big Brand Quality Without The Big Brand Price.
Read our Feefo reviews specific to the product directly on the product page.
Thanks again for being part of the Lomo Watersports family!